Frequently Asked Questions
Your questions, answered
Collapsible content
How long do the cookies last?
Best enjoyed fresh, but they’ll stay good for up to 5 days at room temp (in an airtight container). You can also freeze them and reheat for that fresh-baked vibe.
What are your delivery options?
You can collect your order from our Carbrook QLD HQ, Monday to Friday between 3pm and 6pm, or have it shipped anywhere in Australia. Orders are shipped Monday to Wednesday to help avoid weekend delays.
Delivery times vary depending on your location and Australia Post, and while we can’t control their timing, we always bake and pack your cookies fresh before they head out.
Can I send cookies as a gift?
1000%. Whether it’s a birthday, break-up, or “just because,” we make gifting easy — and delicious. Add a note at checkout and we’ll take care of the rest.
Can I order for a future date?
Yep! Just select your preferred date at checkout and we’ll post your cookies on this date.
Are your cookies really that chunky?
Yes. Thick, soft, and loaded with fillings — these aren’t your average cookies. You’ll need both hands.
Do you offer gluten-free or vegan options?
Not yet — we’re still perfecting them. Our current range is full-gluten, full-dairy, and full-flavour.

From Kitchen Experiments to Cookie Club
We’re a family-run business powered by butter, sugar, and a shared sweet tooth. Our first batches were baked for fun, but the obsession stuck — and so did the recipes. We kept perfecting, kept taste-testing, and eventually turned our weekend hobby into something real.Now, we bake every cookie by hand, in small batches, with flavour always front and centre. Because if we wouldn’t gift it or devour it ourselves, it doesn’t make the cut.
Shop our best sellers
-
Birthday Box
Chunky Cookie Box
Forget flowers — send cookies.
Regular price $40.00Regular priceUnit price / per -
Chunky Choc Chip
Single Chunky Cookie
Soft, golden dough studded with melty choc chips in every bite.
Regular price $8.00Regular priceUnit price / per